Your records remain under your control.
TenantCalm stores the Ghana and UK records you enter under your signed-in account. AUVORIQ Vault separately stores files you choose to upload.
Who operates this service
AUVORIQ and TenantCalm are operated by PURE MELT GROUP LTD, company number 17306034. Registered office: 124 City Road, London, EC1V 2NX, United Kingdom. VAT number: GB528150893.
For app support, email support@auvoriq.co.uk. Support messages are forwarded to PURE MELT GROUP LTD’s support mailbox at support@puremeltofficial.com.
For privacy questions or to request access to, correction of, or deletion of your personal data, email privacy@auvoriq.co.uk. Do not send passwords or identity documents with your initial enquiry.
Workspace records
- Property, tenancy, payment and maintenance entries sync to private cloud storage linked to a site-specific account ID.
- Other signed-in users cannot see your workspace unless a future sharing feature explicitly says otherwise.
- You can export a JSON backup, remove one property or tenancy, or delete all workspace records for that country.
AUVORIQ Vault files
- Vault access requires secure account sign-in and separates files using the site-specific account ID.
- Files, filenames, file types and upload dates are stored in private cloud object storage.
- You can download or permanently delete each file.
Keep sensitive data minimal
Do not enter or upload passwords, bank-card details or unnecessary identity documents. Keep independent copies of irreplaceable originals.
Authentication and technical data
The secure sign-in provider handles account access. TenantCalm does not receive your password, one-time code or recovery code. Hosting services process technical requests needed to operate and protect the service.
This notice requires professional UK and Ghana privacy review before commercial launch or broader personal-data collection.